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How do I check that my promotional pricing is on my subscription?

Every .RealEstate website plan starts with a 30-day free trial. Checkout will show that trial even when you also enter a promotional offer code from an email or campaign.

That is expected. The offer code is saved on your subscription at checkout. When the trial ends, the promotional pricing applies automatically for the period covered by that offer. You do not need a new signup link, and you do not need to cancel and start over.

How to confirm the offer is on your account

  1. Log in at https://get.realestate/ with the email and password for your .RealEstate account.
  2. Open Account Settings:
    • On a computer: click your name or email in the top right corner, then Account Settings.
    • On a phone: tap the menu icon (☰) in the top right, tap your name or email at the bottom of the menu, then Account Settings.
  3. Open the Billing Information tab (on a phone, swipe across the tabs if you don't see it).
  4. Find your plan under Subscriptions. You may see a status of In trial while the trial is still running — that is normal.
  5. On that subscription row, under Renews On, check for Coupon Discount — the offer code name and the discounted amount appear here (for example, Coupon Discount (YOURCODE)). The dollar amount in that same column is the amount after that discount.

What “In trial” means with a coupon

  • In trial means your free trial is still active.
  • Coupon Discount on the same subscription means the promotional pricing is already attached.
  • When the trial ends (see Renews On), the coupon applies automatically. You are not charged the regular plan price for the promotional period covered by that coupon.

Important notes

  • Seeing only a trial at checkout, or In trial on Billing Information, does not mean the free year or other promotional offer failed.
  • If Coupon Discount appears on the subscription, the promotional pricing is attached — nothing else is required. The amount in the Renews On column shows what you pay after that discount.
  • If you do not see a Coupon Discount line on the subscription, the offer code was not saved on that order — contact support@get.realestate so we can help.

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