How do I cancel my .RealEstate service?

You can cancel your .RealEstate website or domain service yourself from your account. Cancelling stops the subscription from renewing, and you keep access until the end of your current term.

Quickest way (from your Dashboard)

Log in at https://my.get.realestate/ with the email address and password for your .RealEstate account. Forgot your password? Reset it at https://my.get.realestate/forgot-password.
In the Domains section, click the three vertical dots (⋮) to the right of the domain.
Click Manage Subscription, then Cancel Subscription.
Follow the on-screen prompts to confirm.

If you don't see the three dots, or you don't have a domain

You can manage every subscription from Account Settings.

On a computer: after you log in, click your name or email in the top right corner, then Account Settings. Open the Billing Information tab and click the subscription you want to manage.
On a phone: after you log in, tap the menu icon (☰) in the top right, then tap your name or email at the bottom of the menu, then Account Settings. Open the Billing Information tab (you may need to swipe the tabs to see it) and tap the subscription you want to manage.

The cancel option is at the bottom of the subscription page.

How to tell your cancellation went through

The subscription's status will show "Scheduled to cancel" on the Billing Information page under Account Settings. That means the cancellation worked: you won't be charged again, and the services stay active until the end of your current term.
When the term ends, the status changes to "Cancelled," and the website, domain and email on that subscription stop working.

Important notes

If you cancel during your free trial, you won't be charged.
Unpaid balance: if you have a past-due invoice or failed payment, cancelling stops future renewals but doesn't clear the balance you already owe. Contact support@get.realestate so we can help.

Need help? If you have trouble cancelling, contact our support team at support@get.realestate.